Auto Topology Detect and Trouble Ticketing
IT Performance Monitoring Solution
Continuum IP audit
Network Analytics
Asset Management
Preventive maintenance with ML/AI
Auto Topology Detect and Trouble Ticketing
Customer Pain Points
- Simplification and automation of TT creation, escalation, resolution and vendor management
- IT Infra view at single platter
Quantifiable Impacts
- Significant Opex improvements : Manpower reduction
- Problem detection/ resolution view on GIS, MAP, Landscape, tabular as required
IT Performance Monitoring Solution
Customer Pain Points
Multi domain, Multi vendor , Multi applications, cloud tenancy unified performance monitoring is big pain point for enterprises IT teams
- Easy to create/view new KPIs/SLAs/counters
- E2E KPI correlation across domains
- Aggregation of any new IP device anytime through auto discovery
Quantifiable Impacts
- Opex Efficiency: Single point to monitor whole network performance
- Significant time reduction to create new KPIs/SLA
- Fast rectification of quality issues (KPIs) through ML
- Auto escalation to stake holders
- Linkage to Enterprise TT system
Our Solution
- IT360° Performance Monitoring solutions with ML
Continuum IP audit
Customer Pain Points
- Fast track detection of IP problem to avoid sudden panic in other domains
- Requirement of comprehensive platter to look all IP related problems
- Tracking problematic path
- Delay, Jitter, PL, MOS, BW-usage monitoring simplification on topology to detect VOIP and other IP quality related issues
- Simplified view of IP devices on MAP, Landscape, GIS, Divisions, Floors
Quantifiable Impacts
- Opex Efficiency
- Significant time reduction to resolve problems with auto escalation
- Network quality improvement by keeping always in view low-quality/problematic IP devices
Our Solution
- IT360° Continuum IP connectivity audit
Network Analytics
Customer Pain Points
- Vendors have different logging/trace formats and information gathering mechanism creates problem for unified drill down
- Continuum trace analysis and application analytics
- BW management based on role and traffic type : Deep packet inspection
- Alerts Based on traffic type usage
Quantifiable Impacts
- Opex efficiency ~ significant time reduction to debug day to day problems
Asset Management
Customer Pain Points
- Single portal to monitor software and hardware assets
- Assets inter dependency analysis
- Warranty tracking
- Asset auto discovery
- Multi reporting dashboards based on enterprise requirements
Quantifiable Impacts
- Opex efficiency: All stuff organized at one view
- Auto alerts for any discrepancies
- Scalable to large scale, tracking based on location, floors, maps, GIS as required
Preventive maintenance with ML/AI
